SurgicalRx FAQs
If you're looking for answers about your program, coaching sessions, or surgery prep support, check out our FAQs below—or reach out to our team anytime at support@surgicalrx.com
Program Basics
What is included in the Joint Replacement Surgery Prep Program?
The program includes three 1-on-1 coaching sessions with a surgical prep health coach, a personalized prehabilitation exercise plan, a daily nutrition checklist designed by your coach and dietitians, a clinical-grade supplement bundle shipped to your door, custom educational resources tailored to your needs and procedure, unlimited text support, and exclusive discounts on recovery equipment.
Isn’t this what my doctor already does?
We get this question a lot—and we totally understand it. Most surgeons and care teams want to prepare you for surgery as thoroughly as possible. But the truth is, today’s healthcare system doesn’t give them the time or tools to do it fully.
SurgicalRx fills that gap. We give you the expert support and structure that go far beyond the standard packet of instructions or checkboxes on a portal. Our program was designed by orthopedic surgeons, dietitians, and physical therapists to deliver the level of preparation that most patients don’t know they’re missing—but that research proves makes a major difference.
This isn’t a replacement for your care team—it’s the support system they wish every patient had.
Is this a replacement for physical therapy or doctor visits?
No. SurgicalRx is designed to complement—not replace—your care team. We work alongside your surgeon, PT, and primary care provider to optimize your preparation and recovery. Think of us as your personal guide through the parts most clinics don’t cover.
How long does the program last?
Most patients begin 4–6 weeks before surgery and follow the program daily until the big day. But we personalize everything based on your exact timeline. The earlier you start, the more benefits you’ll see.
Who will I be working with?
You'll be matched with a SurgicalRx-certified health coach—trained in orthopedic surgical prep, nutrition, and physical readiness. Our coaches work closely with orthopedic surgeons, dietitians, and PTs to give you clinically sound, personalized guidance.
Is this program only for joint replacement patients?
No — while our program is optimized for hip and knee replacement, many of the tools and principles apply to any orthopedic surgery, including spine procedures, foot/ankle surgeries, and more.
If you’re preparing for a different type of surgery and want to improve recovery, reduce complications, and feel more in control — this program can absolutely help.
Your free coaching session will help us tailor the plan to your specific procedure, timeline, and needs. We’ve worked with patients across a wide range of surgeries, and our science-backed approach adapts to fit you.
Can I buy just the supplements without joining the full program?
Yes—you’re welcome to purchase any of our clinical-grade supplements individually from our Shop page.
But here’s what we want you to know:
The supplements are just one piece of what helps you recover faster.
Our full SurgicalRx Program includes expert coaching, a personalized movement and nutrition plan, daily guidance, and full access to science-backed educational tools. It’s designed to take the guesswork out of your prep—and give you better outcomes.
Most patients who join the full program say the coaching and structure made the biggest difference—not just the products.
Still, if you're not ready to commit to the full program, buying supplements is a great first step. And you can always upgrade later.
Before You Sign Up
What happens during the free coaching session?
After booking your free call you will be provided an onboarding form to complete. This form allows our team to review your specific scenario prior to meeting with you, making that first call as efficient and effective as possible. You'll then meet 1-on-1 with your SurgicalRx coach over a private phone or video call. They’ll ask any clarifying questions, provide you with personalized recommendations regarding your diet and activity, and answer any questions you may have. You’ll leave with a better understanding of what to expect—and a clear idea of how the program can help.
Is this program right for me?
If you’re having surgery and want to recover faster, remain as independent as possible, and feel confident heading into surgery — this program is built for you.
SurgicalRx is for patients who are ready to take an active role in their prep & recovery. You don’t need to be willing to execute on the recommendations from our team and able to follow your clear, evidence-based plan provided by the program.
We’re here to fill in the gaps most hospital systems miss — with personalized guidance on nutrition, movement, home setup, and more. And because this program works best when patients are committed, your first coaching session is free so we can make sure it’s the right fit for you.
If you’re ready to take your surgery seriously, we’re ready to help you do it right.
What if I’m not sure yet about surgery?
No problem. The free session can still help you feel more informed and confident in your decision-making. If surgery gets delayed or canceled, there’s no pressure or obligation.
Do I need my surgeon’s permission to use SurgicalRx?
No. This is a self-directed support program, and many surgeons encourage it. In fact, SurgicalRx is recommended by orthopedic surgeons nationwide.
We do recommend that you notify your care team that you have partnered with SurgicalRx if you have the opportunity as its best inform them of how you've nutritionally prepared for your surgery.
How soon should I start before surgery?
Ideally, 4–6 weeks before surgery. But we can still help even if you’re closer than that—our coaches will adjust your plan to fit your timeline.
After You Join
How do I access my plan?
Your coach will send your personalized Surgical GamePlan and checklist digitally (email) once you've had your first session and have decided to proceed forward with the program. You'll also get printed materials in your supplement shipment.
When do my supplements ship?
Your supplement bundle ships shortly after you purchase & enroll. Most patients receive it within 2–4 business days.
What if I miss a day of the plan?
That’s okay. Life happens. Just pick up where you left off and check in with your coach if you need help getting back on track.
How do I schedule my follow-up calls?
Your coach will send scheduling links for your two follow up calls. You can always reschedule if needed.
Medical & Safety
Is this safe to use with my current medications?
Yes—but as always, we recommend sharing your supplement plan with your provider. Our health coaches are trained to work safely within clinical boundaries and can adjust guidance based on your medication or medical history but in the end it's highly recommended that you tell your doctor what supplements you are taking during prep & recovery.
What if I have dietary restrictions or allergies?
Let your coach know during onboarding. This is one of the questions included in the onboarding form you will receive. We have alternate supplement options and will customize your nutrition plan based on your needs if needed.
Is this appropriate if I’m over 70?
Absolutely. Many of our patients are in their 60s, 70s, and even 80s. Our plans are always tailored to your physical ability, goals, and medical background.
Payment & Guarantee
How much does the program cost?
The full SurgicalRx program is $199. That includes all three coaching sessions, your supplement bundle, your daily prep plans, custom education, and text access to your coach.
When do I pay?
Only after your free session. You’ll get a chance to speak with your coach, ask them any questions, and hear their recommendations before deciding to move forward.
What if I’m not satisfied?
We offer a 30-day, no-questions-asked refund policy. If you don’t feel more confident or prepared after 30 days of being enrolled in our program, we’ll refund 100% of your payment.
Is there a refund policy?
Yes. Our 30-day guarantee ensures you’re completely satisfied or you don’t pay. You may read our Refund Policy for more information.
Results & Outcomes
How does this help me recover faster?
Because better preparation leads to better outcomes. Period.
Our program targets the proven factors that accelerate recovery:
- stronger muscles going into surgery = faster rehab & recovery.
- better nutrition = reduced inflammation/swelling, fewer complications, and faster healing.
- personalized education = improved knowledge, confidence, and expectations regarding the recovery process
Studies show patients who do structured prehab and follow anti-inflammatory nutrition protocols experience:
- up to 2x faster return to function
- 33% less pain medication use
- 3x fewer complications and readmissions
SurgicalRx brings all of this together in one program—so you don’t have to piece it together yourself. You’ll walk into surgery stronger, more confident, and far more prepared than most.
Are there scientific studies backing this up?
Yes. Our protocols are based on peer-reviewed research, clinical guidelines, and recommendations from orthopedic societies. We’ve distilled thousands of hours of evidence into a patient-friendly program.
Will I really feel a difference?
Yes—most patients report feeling stronger, more confident, and more in control heading into surgery. With daily accountability and expert support, you’ll know you’re doing everything in your power to prepare well.
Still Not Sure If SurgicalRx Is Right for You?
No pressure. We’re here to help you feel confident in your recovery—whether or not you join the program.
That’s why your first 20-minute coaching session is completely free. Ask questions, get advice, and walk away with real clarity.